Shipping & Refund Policy
Thank you for shopping at A1 Tech, We are committed to providing the highest quality products to our customers.
While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return a product. If you need to return your product, please review the information below.
Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 20 days of approval, depending on your card policy.
Damaged products policy: If you receive an item that is broken or damaged, you may contact customer service within 14 days for a replacement. Items will not be replaced after 14 days.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Orders: Please allow 10-14 business days to receive your order.
Contact Us: If you have any questions on how to return your item to us, please contact us.
Privacy Policy
This is the privacy policy for A1 Tech If you have any questions about this policy, please contact us.
Data Collection
A1 Tech cares about your privacy, so we follow The Platform for Privacy Preferences Project, or P3P practices. P3P was designed to give web users more precise control of the kind of information that they want to allow to be released.
P3P policies declare the data they collect in groups (also referred to as “statements”.) Our policy contains 4 data groups. The data practices of each group will be outlined separately as follows.
Group “Access Log Information”
A1 Tech is collecting anonymous data about user behavior when using our software solutions. We are monitoring these data to improve our product and prevent bugs & unplanned outages.
We collect the following information:
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Click-stream data
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Account usage data
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HTTP protocol elements
This data will be used for the following purposes:
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Completion and support of the current activity
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Web site and system administration
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Research and development
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Improvement of our products & services
This data will be used solely by A1 tech. The following explains why this data is collected. Our Web server collects access logs containing this information.
Group “Cookies”
We collect the following information:
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HTTP cookies
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Flash Cookies
This data will be used for the following purposes:
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Research and development.
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One-time tailoring.
This data will be used solely by A1 Tech. The following explanation is provided for why this data is collected: Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.
Group “Transaction Information” (Required)
We collect the following information:
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Physical contact information
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Online contact information
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Demographic data
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Purchase information
This data will be used for the following purposes:
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Completion and support of the current activity
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Research and development
This data will be used solely by A1 Tech.
In addition, the following types of entities will receive this information:
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Contacting visitors for marketing of services or products.
This data will be used solely by A1 Tech. In addition, the following types of entities will receive this information:
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Delivery services
The following explanation is provided for why this data is collected:
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Information we collect in order to process your purchase.
Cookies Policy
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for the following purposes:
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User targeting
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Research and development